Return/Refund Policy

14-day NO REASON return policy – we even refund the paid shipping costs !

If you are requesting a refund, please contact us by email for further instructions : support@dronegem.com

Our policy lasts 14 days. If 14 days have gone by since you receive the product, we can’t offer you a refund or exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

You should expect to receive your refund after your package has been returned.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund.

We cannot accept a refund if you crash your new drone into the wall.
If you are a beginner, watch this before flying your FPV drone : Learn FPV