Return/Refund Policy

If you are requesting a refund, please contact us by email : support@drongem.com

Send Return Items to this address :

Im Hermesgrund 15
34637 Schrecksbach
Hessen
Germany

Our policy lasts 14 days. If 14 days have gone by since you receive the product, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.